Refund policy

Return & Exchange Policy

At The S Code, we strive to provide the highest quality products and an exceptional shopping experience.

Exchange Policy

  • Items may be exchanged within 14 days from the date of delivery.
  • Products must be unused, unwashed, unworn, and returned in their original condition with all tags attached.
  • Exchanges are subject to product availability.

Refund Policy

We do not offer refunds for change of mind.

Refunds are only available if:

  • You received a defective item.
  • You received the wrong item.
  • Your order cannot be fulfilled by The S Code.

Damaged or Incorrect Orders

If you receive a damaged or incorrect item, please contact us within 48 hours of receiving your order. Please include your order number and clear photos of the product.

Shipping Fees

  • Shipping fees are non-refundable.
  • Customers are responsible for exchange shipping costs unless the mistake was made by The S Code.

Contact

For assistance, please contact our customer support team.