Refund policy
Return & Exchange Policy
At The S Code, we strive to provide the highest quality products and an exceptional shopping experience.
Exchange Policy
- Items may be exchanged within 14 days from the date of delivery.
- Products must be unused, unwashed, unworn, and returned in their original condition with all tags attached.
- Exchanges are subject to product availability.
Refund Policy
We do not offer refunds for change of mind.
Refunds are only available if:
- You received a defective item.
- You received the wrong item.
- Your order cannot be fulfilled by The S Code.
Damaged or Incorrect Orders
If you receive a damaged or incorrect item, please contact us within 48 hours of receiving your order. Please include your order number and clear photos of the product.
Shipping Fees
- Shipping fees are non-refundable.
- Customers are responsible for exchange shipping costs unless the mistake was made by The S Code.
Contact
For assistance, please contact our customer support team.